Glossary

Do eSIMs come with a number to make or receive calls?

Clowdnet eSIMs consist of a data plan so you can connect to the internet during your trip and not have to worry about surprise roaming bills.

The eSIm is a complimentary service that you attach to any current phone plan, it allows you to be connected to the internet just like a WiFi network.

How can I call a normal number using Clowdnet?

The power of Clowdnet allows you to make and receive calls using your normal calling plan when abroad. When using this mode you will use any minutes or data in your normal plan.

Make sure you have a calling plan with your existing contract
Switch your normal data plan to Clowdnet eSIM, turn off any option to ‘allow mobile data switching’.
Enable WiFi calling, goto data settings;
1. Open the Clowdnet eSIM and turn on ‘WiFi calling’
Make and receive calls using your normal keypad
WiFi calling allows you to use your home plan anywhere where you can connect to the Clowdnet Service.

What is an international data plan?

An international data plan allows you to use your phone in various countries across the world.

On the other hand, a local plan only works in one country. Outside of that country, you’ll either have no internet connection or need roaming to connect to the internet.

By signing up for an international data plan you can connect to the internet while you travel without having to worry about additional costs.

Where can you get an international data plan? On ClowdNet website you can buy international data plans for different parts of the world: Europe, Asia, Latin America…

These plans work using an eSIM. Unlike traditional physical SIM cards, eSIMs are installed in just a few minutes by scanning a QR code.

Please note, you can only use eSIMs with phones that are compatible with this technology. Here is our up-to-date list of compatible devices.

What is eUICC and how does it work?

eUICC is often mistakenly associated with eSIMs.

eUICC (Embedded Universal Integrated Circuit Card) is the software component of a MIS. As such, it is not a physical object.

eUICC is a functionality that allows you to store multiple Mobile Network Operator (MNO) profiles and to remotely switch between them using Over-The-Air (OTA) technology.

In other words, thanks to the eUICC functionality, you can have multiple numbers with only one SIM and can easily switch between them by changing the settings.

A SIM card with UICC functionality can only install and use number.

However, whilst the eUICC is designed to support multiple MNO profiles on the same device, they can only be used one at a time.

You should also bear in mind that not all eSIMs have eUICC and some classic SIM cards may now have this functionality.

How can we help you?

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